The art of listening
How good a listener are you really?
Communication is not just about speaking, but listening too.
And yet, formal communication in a business setting often defaults to the one-way, PowerPoint-led presentation.
And hiding behind those slides.
Let’s take some guidance from Phoebe the dog.
Here’s why she’s a great listener:
She’s highly curious and empathetic
She really wants to understand
She makes great eye contact (if a little intense sometimes…)
She’s comfortable with silence
She knows it’s not just what you say, it’s how you say it.
When we’re speaking in a presentation or meeting, let’s see it not as something to be endured…
… but a golden opportunity for interaction.
To go beyond informing, to inspiring towards new insights.
How do you encourage two-way communication?